Privacy Policy

At Stage Door Casino, we value the trust you place in us when providing your personal data. This privacy policy explains how we collect, use, and protect your information in relation to our website, loyalty program, and gaming operations.

What Data We Collect

When creating an account or participating in our services, we may collect various types of data, including:

• Contact information (name, address, phone number, email)
• Identification documents (ID scans for age verification and eligibility purposes)
• Loyalty card details and reward redemption records
• Gaming activity logs (game played, stakes, outcomes)

We also gather data through your interactions with our website and app, such as:

• Device type and operating system used to access our services
• Browser information and online behavior tracking

How We Use Your Data

Your personal data is primarily processed for the following purposes:

1. Account Creation and Verification: To verify age eligibility, create a unique account identifier, and enable secure login.
2. Gaming Operations: To manage gaming activity, record outcomes, and enforce rules compliance.
3. Loyalty Program Administration: To track participation, reward issuance, and program adherence to applicable regulations.
4. Marketing Communications: Sending promotional materials (such as offers, news, and exclusive deals) tailored to your interests.

Data Sharing

We share data with service providers in the following categories:

• IT infrastructure management for secure storage, maintenance, and backup
• Payment processing platforms to facilitate rewards issuance and redemption
• Compliance audit firms to ensure adherence to regulatory requirements

In all cases of data sharing or transfer outside our organization, we follow standard practices in accordance with applicable laws.

Data Protection

We implement the following measures to safeguard your data:

1. Encryption: Secure online transmission using industry-standards (HTTPS/SSL/TLS 2).
2. Access Control: Restricting access based on user roles and permissions within our organization.
3. Backup and Recovery: Regularly backing up sensitive information for disaster recovery purposes.

Your Rights

You have the right to:

1. Review, update or delete your personal data
2. Exercise control over your gaming activity records
3. Object to direct marketing communications

Please contact us using the support channels provided below if you wish to exercise any of these rights.

Support and Complaints

For questions about this policy, concerns regarding our handling of your information, or to request assistance with a specific issue:

• Phone
• Email
• Live Chat: accessible via the Stage Door Casino app

Policy Updates

We reserve the right to update and revise this Privacy Policy at our discretion. Changes will be posted on our website with an effective date specified in each revision.

Your continued access or participation after a change indicates your acceptance of updated policies.

By accessing Stage Door Casino's services, you agree that we may process information about you as described above.